Data Deletion Instructions

Requesting Data Deletion

If you connected your Facebook or WhatsApp Business Account to OneClickMsg and would like your personal data deleted from our systems, you can request this at any time.

To submit a request:

1. Email support@oneclickmsg.com from the email address associated with your account.
2. Use the subject line "Data Deletion Request".
3. Include your registered business name and the phone number connected to your WhatsApp Business Account, so we can locate your records.

We will confirm receipt of your request within 3 business days and complete the deletion of your account data, message history, and connected WhatsApp Business Account credentials from our servers within 30 days, except where we are required to retain certain records by law (e.g. billing/tax records).

Removing App Access Directly on Facebook

You can also revoke OneClickMsg's access to your Facebook account at any time, independent of a data deletion request, via:

Facebook Settings → Business Integrations → Apps and Websites, then remove OneClickMsg from the list.

Removing access here stops future data sharing but does not automatically delete data we've already stored — for that, please follow the email process above.